Question 1

What types of products do you sell?

Accepted Answer

We specialise in high-end collectible toys, action figures, wearable helmets, movie props, and memorabilia from popular franchises.

Question 2

How long does shipping take?

Accepted Answer

Delivery times depend on your location and the shipping method selected. Usually 3-5 business days.

Question 3

What payment methods do you accept?

Accepted Answer

We accept major credit/debit cards, and other secure payment methods. All transactions are encrypted for your security.

Question 4

Can I return or exchange an item?

Accepted Answer

Yes, we accept returns and exchanges on unused items in their original packaging. Please contact us within 14 days of receiving your order for assistance.

Question 5

Do your wearable helmets fit all sizes?

Accepted Answer

Most of our wearable helmets are designed to fit head circumferences up to 60 cm. Check the product description for specific size details.

Question 6

Do the helmets have working electronics?

Accepted Answer

Many of our helmets feature voice activation, remote control functions, LED lights, and sound effects. Each product listing will detail its specific features.

Question 7

Are your products suitable for kids?

Accepted Answer

While some items are designed for display and adult collectors, we also offer products suitable for younger fans. Check the age recommendations on each product page.

Question 8

How can I contact customer support?

Accepted Answer

You can reach us via email on admin@helmetsandheroes.co.uk for any inquiries regarding orders, products, or general assistance.

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